With more than 15,000 transactions completed per year in Service, Parts and Sales, in addition to all the activities that take place in Reception, Shipping and Delivery, it is clear that everyone's work is important, that the sharing of knowledge and information is necessary, and that the importance and respect of everyone across all departments is essential. A consistent message will subsequently be simpler and stronger.
We are moving towards a simplified solution
First, meetings between different key players and our consultant allow the analysis and evaluation of our current practices, as well as our coaching needs, in order to respond well to the realities of our market.
The second stage takes place through a tailor-made training plan, divided over several meetings. The objectives of the program include the following points: Standardize our working methods; Develop our efficiency; Improve our internal and external customer relations skills; Facilitate the acquisition and retention of new customers; Increase market share with our existing customers.
You are essential
Whether you have already been involved or are soon to be integrated into it, we need you. Whether you are employees, partners or customers, we are available and want to hear from you. In each truck body there is both you and us, and it is together that we will achieve success!